Front Desk Receptionist

PT Pancaran Emas · 📍 Surabaya · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 11.000.000 per month
PT Pancaran Emas is seeking a dedicated and professional Front Desk Receptionist to join our team in Surabaya. The ideal candidate will be responsible for providing excellent customer service and ensuring the smooth operation of our reception area. This is a great opportunity for someone looking to start their career in the hospitality industry with a reputable company.

📋 Tanggung Jawab Pekerjaan

Greet guests and provide a warm welcome to our hotel or office.,Answer and direct phone calls, emails, and in-person inquiries.,Check-in and check-out guests, and process payments.,Maintain accurate records of guest information and reservations.,Assist with front desk operations, including managing the reception area and ensuring it is clean and organized.,Handle customer complaints and resolve issues professionally.,Coordinate with other departments to ensure smooth operations.,Perform other related duties as assigned.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1 year of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using office software and computer systems.,Ability to work well under pressure and meet deadlines.,Familiarity with hotel or office procedures and protocols.,Fluent in Indonesian and English.

🛠️ Keahlian

Customer serviceCommunicationOrganizationProblem-solvingMultitaskingComputer skills
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